Solutions
Solutions
Whoever posts the update, the people who depend on your service read it in one place.
SaaS product teams
Tell customers about an outage on your terms, before the support queue fills up.
- One public page per product, with your name, color and logo
- Incident updates that email subscribers when you choose
- A 90-day history that shows your track record honestly
Support and customer success
Point customers at one link instead of answering the same ticket a hundred times.
- Support links on the status page lead back to your help center
- Viewer access for everyone, admin access for the people who post
- An RSS feed for customers who track you in their own tools
Operators and platform teams
Announce planned work in the right time zone and let it run on schedule.
- Maintenance windows that start and complete on their own
- Reminders from 5 minutes to 7 days ahead
- An audit log of every change, for the post-incident review