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Status pages and incident communication

Tell your users what is happening, before they ask

Publish a status page for your service, post incident updates as you work, and announce maintenance ahead of time. Subscribers get the email; everyone else sees the page.

Sample status pagePartial outage on 1 component
  • WebsiteOperational
  • Public APIPartial outage
  • Sign-inOperational
  • Email deliveryOperational

Identified

Elevated error rates on the Public API. A fix is rolling out.

90 days ago · Today

From first incident to resolved

  1. Step 1

    Add your components

    List what your users depend on, such as the website, the API and sign-in, each with a baseline status.

  2. Step 2

    Post an incident

    Mark the affected components and their impact. Their status on the page changes at once.

  3. Step 3

    Update until resolved

    Move the incident through investigating, identified and monitoring. Choose which updates email your subscribers.

  4. Step 4

    Schedule maintenance

    Announce planned work in your time zone with an optional reminder. It starts and ends on schedule.

The full loop →

Your status page, ready before your next incident

Ask for access, set up your components, and publish. Your users need nothing but the link.